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Case Study:

Centennial Park Counseling

Christian Counseling Center in Grand Rapids

Scope

Brand Strategy, Logo Design, Web Design, Web Development

Overview

Centennial Park Counseling has been a Tracy Mak Studio client for over a decade! This project is our 3rd website redesign together. The goal of this redesign project is to build a website with a modern design with updated content to reflect CPC’s current specialties and aesthetic. By creating a custom theme, we were able to include the ability to add features like blogging in the future.

Goals at a Glance

  • Redesign the website with warm and inviting aesthetic that matched the interior design of their office
  • Develop a custom theme that could accommodate additional features in the future like blogging
  • Create copy that was more warm and inviting than clinical
  • Increase visitor engagement with call to actions and dynamic content like “Therapists Who Specialize in ___”

The Details

Clarifying the Target Audience

During our Brand Discovery Workshop, Centennial Park Counseling shared websites they admired. As we dug deeper, we realized the designs they liked leaned heavily on feminine styles—like script fonts and floral imagery—which didn’t fully match their broader audience of both men and women. We shaped a website design that feels warm, approachable, and inviting without leaning too feminine.

Partnering with a Copywriter

Once we clarified their audience and brand personality, our copywriter stepped in to refine their content. Centennial Park Counseling provided the key details for each page, and we transformed it into copy that speaks directly to their audience while maintaining the welcoming tone they envisioned.

Centennial Park Counseling Homepage

Hover over/tap on image to see the full homepage

Designing for Engagement

The site was built with user experience in mind. Visitors can easily move between services and therapists, seeing at a glance who specializes in what. This dynamic structure helps potential clients connect with the right therapist faster, while encouraging deeper exploration of the website.

Beyond the Launch

Our work didn’t stop at launch. Centennial Park Counseling chose ongoing website care with Tracy Mak Studio, allowing us to handle updates and maintenance. Since going live, they’ve added a blog, and we now help publish and schedule their weekly posts—keeping their site fresh and active for their audience.

Services Page Cpc

Hover over/tap on image to see how visitors can see which therapist specializes in each service.

Outcome

We had such a great experience working with Tracy on our new website! She brought our vision to life with creativity, professionalism, and such a positive attitude. From start to finish, she was responsive, detail-oriented, and truly went above and beyond to make sure everything was just right. Our new website looks amazing, functions beautifully, and really reflects who we are as a practice. We’re so grateful for her expertise and would highly recommend her to anyone looking for a skilled and trustworthy designer. Tracy, thank you for helping us create a space online that we’re proud to share!

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