MAINTENANCE, SECURITY & LOCAL SEO Website Care Plans
After years of website design & development, I started noticing a need for an after-launch solution for website management support. Once your website is live, it’s important to protect it from malware and hacks, maintain up-to-date tools and content, and optimize your website speed & presence in search results. Through these website maintenance, security & search engine optimization (SEO) Care Plan options, I take on the tedious task of managing all these complexities so you can focus on growing your business!
Let's Break it Down
Here’s a snapshot of the key components that make these website Care Plans invaluable:
MALWARE REMOVAL
If your website is breached or hacked in any way while on a care plan, I will remove any malware and restore the website. You will not need to do a thing.
CLOUD-BASED WEBSITE BACKUPS (optional)
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, external backups are available for all clients without taking up valuable server storage space.
DETECT SUSPICIOUS ACTIVITY
Keep tabs on your sites’ traffic and activity, and keep an eye on “up time” to ensure your site is accessible.
PLUGIN & THEME UPDATES
Just like your phone has software updates, your website needs to be updated too. Out-of-date plugins are the #1 leading cause of website hacks.
MONTHLY REPORTING
A monthly report includes tasks completed as well as SEO goals & metrics– broken down in English (not tech-speak).
WEBSITE PROTECTION
Firewalls protect against potential hacks, malware, and attacks. Preventing suspicious activity ensures unwanted headaches of a breached website.
AUTO PRIVACY POLICY
Every website should have an up-to-date privacy policy which protects you from new privacy laws. Partner with Termaggedon (a tool with
auto-updating legal policies that generate automatically) at a discounted rate. All plans include policy implementation onto your website.
WEBSITE SPEED
Improving your website speed with caching and a global content delivery network (CDN) boosts Google rankings & improves website user experience.
LOCAL SEO
Making sure your website can be found on search engines involves lots of optimization on & off your website. Read more below ⇓
PERSONAL CONSULTATIONS
Keeping monthly tabs on your website gives you the ability to consult with me for insightful strategy, marketing ideas and conversion best practices to implement on your website.
Local SEO Search Engine Optimization
Let’s make sure that your potential clients are finding your business at exactly the right time that they need you!
Google Business Profile Optimization
I will claim and optimize your GBP. By analyzing your local competitors and creating a complete profile that includes up-to-date information, keywords in the right spots, and the newest best practices, your GBP will rank higher in local organic & map searches.
KEYWORD LIST CREATION & IMPLEMENTATION
We’ll research & create a list of keywords and improve areas of the website such as: metadata, image alt text, URL renaming, schema coding and more.
Content Creation
Up-to-date content on your website is a must for your potential clients & search engines. Care plan clients (excluding the Gold plan) have access complimentary time for ongoing website updates, additions or changes! You will also get a periodically updated list of suggested blog topics based on user search terms & search trends.
Online Directory Submissions
Search engines view consistency as an indicator for trustworthiness. That’s why it’s important that your Name, Address, and Phone number (NAP) is correct on many different online directories with no duplicates. I will clean up any listings you already have & submit your business to 25 more directories.
Online Review Acquisition & Management
It is more important now than ever to have a lot of positive & current online reviews on websites like Google, Facebook, and Yelp. You will also have access to landing pages that will help gather more positive reviews.
Monthly Reports
We will work together to ensure that your custom analytics report is an effective tool to guide your marketing efforts by making sure we are tracking data for your business goals. For Diamond plan clients, we will take a closer look at user behavior. This will guide you towards better layouts and content insights.
The Risk of Not Having Your Site Properly Maintained
Website Hack
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
Poor Performance
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
No Backups
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
SEO IMPLICATIONS
If your website isn’t maintained and optimized, Google knows and ranks active sites higher on the results page.
WEBSITE LEGITIMACY
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecured connection, it affects traffic and brand legitimacy.
IT’S ALL ON YOU
By not having your website cared for monthly, everything I cover in our plan is on you and will cost you in tools, time and unneeded stress.
The Good News is... I've Got You Covered!
You don’t have to maintain & optimize your own website and go it alone.
There are multiple plan options for your website so you can rest easy. I’ll take care of these complex, confusing
and ever-evolving issues in the digital world that you shouldn’t have to focus on! I want to make sure you have
the perfect website Care Plan for your business.
Frequently Asked Questions
Nope! All website care plans have an option to be billed monthly or annually. In the unlikely event that you want to pull your site from the plan, you have the complete freedom to do so. We will finish out the month/year and then your plan will not renew.
If I built your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join one of the plans at any level, there is a $99 set up fee in order to update all tools, clean up the database, install security tools, and backup the site.
If I did not build your website, there is a $250 setup fee. The upfront work to update the site, learn the tools and get it ready to be properly maintained is more intensive.
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
If you’d like to join our plan and have us take care of getting the hack cleaned, we have a $499 site cleaning & set up fee. Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve.
Important note: I do not fix website hacks unless the site will subsequently be added to a care plan.
Negative on this one, ghost rider. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
Monthly time for updates covers any additions or add-ons to your website. Ex: changing hours, company information, staff or team
members, adding new photos, updating services pages, etc.
I’ll always try to get your updates done within your monthly allotted time to save you some extra cost but if you have a decent amount of updates that will require more time, I’ll give you an estimate of time and do that at a reduced hourly rate (a benefit of being a monthly care client)! As a monthly care client, you’ll also have access to VIP Design Days for more extensive site updates.
Choose Your Care Plan
Yearly
Monthly
GOLD
- Website Plugin & Theme Updates
- Website Performance Optimization
- Security & Uptime Monitoring
- Basic Security Report
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
PLATINUM
- 1 Hour per Month Allotted for Website Content Updates
- Higher Scheduling Priority for Content Updates
- Annual Website Review & Consultation
- Monthly Security AND Analytics Report
- Everything from the GOLD plan
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
DIAMOND
- 2 Hours per Month Allotted for Website Content Updates
- Top Scheduling Priority for Content Updates
- Bi-Annual Website Review & Consultation
- Cloud-Based Website Backups
- SEO: Optimized Google Business Profile, Submission to 25 Online Directories
- Everything from the PLATINUM & GOLD plan
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
GOLD
- Website Plugin & Theme Updates
- Website Performance Optimization
- Security & Uptime Monitoring
- Basic Security Report
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
PLATINUM
- 1 Hour per Month Allotted for Website Content Updates
- Higher Scheduling Priority for Content Updates
- Annual Website Review & Consultation
- Monthly Security AND Analytics Report
- Everything from the GOLD plan
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
DIAMOND
- 2 Hours per Month Allotted for Website Content Updates
- Top Scheduling Priority for Content Updates
- Bi-Annual Website Review & Consultation
- Cloud-Based Website Backups
- SEO: Optimized Google Business Profile, Submission to 25 Online Directories
- Everything from the PLATINUM & GOLD plan
- BONUS: Discounted hourly rates & free premium plugin subscriptions and website policy implementation
The Hype
It feels SO good to have solid branding and a website that finally reflects who we are and exactly what we bring to the world through our work! The general consensus from our people has been “This is SO you!!!”…. and I think that says a lot because Brian and I are two very different people and therapists but this branding is like an umbrella that covers us both! Its great!
- Jaime McHale
Right Starts Occupational Therapy
Tracy is a delight to work with! She developed Centennial Park Counseling’s complete website, logo, brochures, and letterhead.
She is very efficient and accomplishes task in a timely manner. She is very creative and definitely on the cutting edge! I would highly recommend her work to any business or organization!
- Angela Winters
Centennial Park Counseling
I used Tracy to create my business website and logo for Sandy Speaks Therapy. Tracy was always willing to answer my questions and acted so quickly whenever I had concerns. My website and logo turned out better than I could have imagined! I highly recommend Tracy Mak Studio, and plan to use her services again in the future if needed.
- Mikayla Treynor
Sandy Speaks Therapy
Tracy helped develop a new vision and brought my first website to life. She listened to my concerns and quickly provided the results I was looking for.
What I like most about Tracy is that she not only helps you translate all the terminology behind web design, but she also educates you to utilize additional tools to help you become even more successful in the future. I definitely have already recommended Tracy to friends and family, who were very impressed with my website! Thank you Tracy for all your hard work!
- Cindy Alonzo, Owner
CLA Events
Tracy has helped me build my physical therapy business immensely. She built my website, optimized my SEO and helped gain a competitive online presence that fit perfectly with my brand’s vision. I have, and will continue to recommend her services to any and everyone!
- Lauren Lobert Frison
APEX Physical Therapy
Tracy did a great job at keeping our personalities and vision throughout the photo shoot. She was professional and fun at the same time and while I’m not the biggest fan of having my photo taken, she made the entire process feel fun and effortless and everything came out great. I would definitely recommend her!
- Rebecca Tamm
Michigan Massage & Wellness
I hired Tracy for so many reasons but the most important is that she’s so gifted at bridging the gap between tech speak and English. She helps makes SEO and website design feel approachable and doable.
You can’t go wrong working with someone as skilled and compassionate as Tracy. She knows when and how to support you through the process so it feels less daunting. All of the suggestions to make the content more interactive and cohesive were amazing! I get compliments all the time on my new website. Tracy’s a master at what she does and is totally worth the investment.
- Ginger Houghton
Bright Spot Counseling
I can’t thank Tracy enough for the outstanding job she did on my website. It has already paid for itself in less than a month. She is one of the most professional people I have ever worked with. There was no need to make any changes because she nailed it on the first try and it looked remarkable.
If you’re looking to have a website designed, look no further. You will not find anyone better. Thank you so much Tracy!
- Jason Blechle
Bey Insulating
I am thrilled about the look of the website! I asked for a clean and professional looking website and that is what Tracy delivered.
My favorite part of working with Tracy was that she really listened to my needs and wants for this project. She wanted to be sure I was happy with the results. I appreciate that she took the time to listen to my needs and guided me in the right direction for a beautiful website. I would highly recommend her and I plan to do business with her in the near future. Thank you!
- Lena King, Owner
Lady Lena Baking Company
Resources For Busy Business Owners
With the landscape of the internet constantly evolving, my goal is to empower business owners with materials that cut out the noise. Helpful resources that will streamline your business and give you more time to focus on your area of expertise. You can find the latest articles on my blog and my most recommended business tools here.
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